In last post "Thoughts On Malaysia Airline Social Media Crisis" , I discussed about how Malaysia Airline handle with its crisis on Facebook. I learned some good points from others' blogs. However, I didn't talk about how I really feel about the crisis. In this post, I am going to share my own opinions on crisis. I believe no company wants to face crisis; I believe no company wants to handle with crisis; and I strong believe no company wants to make crisis loud when the crisis happen. No one wants to face crisis because crisis make people feel fear. When people feel fear, what's their first reaction? I think they start expressing their voices and judgement to outside the world. Why they do this? I think people do this not only because they want to relief their fear, but also because they want to find the same voices from others. When crisis happened, Malaysia Airline posted the message and update the news on social media. I think